Safe, responsible and accountable outreach.
These policy summaries show our commitment to responsible governance and safer community service.
Safeguarding
We are committed to promoting the welfare of children, young people and vulnerable adults through safe practice, clear reporting and responsible action.
Health and Safety
We plan activities responsibly, assess risks and take reasonable steps to protect participants, volunteers, staff and visitors.
Data Protection
Personal information is handled securely, fairly and only for legitimate purposes in line with UK data protection principles.
Equality and Inclusion
We treat people with dignity and respect, regardless of background, age, disability, race, gender, belief or personal circumstances.
Complaints and Feedback
Feedback and complaints are handled fairly, respectfully and promptly to improve accountability and service quality.
Volunteer Conduct
Volunteers and representatives are expected to act with integrity, safe boundaries, compassion and respect.